Return & Refund

Return & Refund

Thank you for your order in our online shop! If an item doesn't fit or doesn't meet your expectations, you can return your order within 14 days of receipt.

Please note:

• Reduced items are non-returnable.
• Unfortunately, we cannot accept returns outside of Europe.

Refund:

• Returned items will be refunded.
• Shipping costs are non-refundable, and you are responsible for return shipping costs.

Important return conditions:

• Items must be in perfect condition: no defects, no stains, unworn, and unwashed.
• Pack the return securely in a waterproof bag or box.
• Keep the tracking number so you have proof of shipment in case of loss.

Start return:

Would you like to return an item?
Please send your package to the following address:

Jonas Rump
Lerchenauer Straße 26
80809 Munich

Defective item or further questions?
Feel free to write to us info@alwsmuc.com – we’ll help you!